Job Description : Wipro hiring for Telecom and Insurance (Semi Voice) Process. • Responsible for customer service turnaround within set time frames.Candidate has to Monitor customer satisfaction levels and participate in developing improvement plans, Maintain customer and vendor databases, Implementation of new negotiated facilities services and programs, Ensure accurate documentation of customer profiles, Handle written customer correspondence on behalf of operations, Communicate with operations staff on client issues, policy change etc.
Qualification : UG - B.A - Any Specialization,B.Arch - Architecture,B.B.A - Management,B.Com - Commerce,B.Ed - Education,B.Pharma - Pharmacy,B.Sc - Any
Specialization,BDS - Dentistry,BHM - Hotel Management,BVSC - Veterinary Science,Diploma - Any Specialization,LLB - Law,MBBS - Medicine
Age: 18 to 45 years
Experience : 0 - 2 Years , FRESHERS can also apply
Location : Pune
Industry Type : BPO/ITES
* BE/BTECH/MCA/BCA/PGDCA/ MBA HOLDERS NEED NOT APPLY
PROCESS DETAILS:US/UK Semi Voice Processes involving NIGHT SHIFTS as work hours.
Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 11AM and 6PM:
Venue: Wipro BPO (Monday to Friday)
Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi
Pune-411057
Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA Capital
Documents to be carried for the interview:
*2 passport size photographs in color
*2 printed copies of your resume
*1 photo identity proof (original + photocopy)
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